Google Message Router is overloaded main Gmail to move down on Thursday

Mobile

Google Message Router is overloaded main Gmail to move down on Thursday

FusionPressHub

December 1, 2023

Google Message Router is overloaded main Gmail to move down on Thursday

Google first alerted Workspace customers Thursday at 11:30 am ET that some Gmail customers would possibly see a extend in receiving emails. On DownDetector, the choice of stories about Gmail went from 33 at 11:25 am ET to 761 through 1:55 pm. At 5:03 pm ET, Google issued an replace that mentioned, “the problem with e mail delays was once mitigated for almost all of affected customers at 2:45 PM” and “a couple of customers can have noticed delays till the total mitigation was once finished at 4:15 PM ET.”

70% of the ones filing a file on DownDetector mentioned that the issue was once receiving their e mail in a well timed approach. 16% complained about sending e mail at the platform and 14% mentioned that they might no longer connect to the Gmail server. One Gmail person on DownDetector with the username “Elizabeth” wrote, “Ah, satisfied to understand that it is Gmail and it isn’t me, I used to be scared and misplaced why I could not make one, so I suppose I will wait every time Gmail is again running once more.”

Graph on DownDetector shows that Gmail was down during Thursday morning-afternoon - Google Message Router is overloaded leading Gmail to go down on Thursday

Graph on DownDetector presentations that Gmail was once down right through Thursday morning-afternoon

Some other subscriber to the platform named Michael Hubert wrote, “My emails aren’t being delivered. it says they’re despatched however nobody is receiving them.” As unhealthy as this sounds, it seems that that the problem was once restricted in scope. In the end, 761 stories on DownDetector, whilst a tight bounce from the 33 stories submitted two and a part hours ahead of the height quantity, signifies that most of the people were not affected or did not know that Gmail was once having issues.

Formally, Google says that the incident began at 11:30 am ET and ended at 4:15 pm ET. The problem lasted for 4 hours and 45 mins. At the Google Workspace Standing Dashboard, the corporate wrote, “Some Gmail customers skilled a extend in sending emails globally for a period of four hours and 45 mins. Any emails that have been not on time after getting into our machine have been auto retried and will have to were delivered inside a few hours after mitigation.”

As for the reason for the problem, Google wrote, “From initial research, the foundation reason behind the problem seems to be an overload in Google Message Router (GMR). Google will whole a complete incident file within the following days that may supply an in depth root reason.”

LEAVE A REPLY Cancel reply